Privacy Policy

Our Commitment to Privacy

At Aaizel Tech ("Climate Forte"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our weather API services and website.

By using our Services, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of our Services.

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide when you:

  • Create an account (name, email, company name)
  • Subscribe to our services (billing information, payment details)
  • Contact our support team (correspondence, feedback)
  • Participate in surveys or promotions

1.2 Automatically Collected Information

When you use our Services, we automatically collect:

  • API usage data (endpoints accessed, request frequency, timestamps)
  • Device information (IP address, browser type, operating system)
  • Log data (error logs, performance metrics)
  • Cookies and similar tracking technologies

1.3 Location Data

We may collect approximate location data based on IP addresses to provide relevant weather information. We do not collect precise geolocation data unless explicitly provided by you for specific weather queries.

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

Provide, maintain, and improve our weather API services

Account Management

Create and manage your account, process payments

Communication

Send service updates, security alerts, and support messages

Analytics

Analyze usage patterns to improve service quality

Security

Detect and prevent fraud, abuse, and security incidents

Legal Compliance

Comply with legal obligations and enforce our terms

3. Information Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We work with third-party service providers for payment processing, hosting, analytics, and customer support. These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

Our Security Measures

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data transmission (TLS/SSL)
  • Encrypted storage of sensitive data at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Monitoring for suspicious activity and intrusion detection

However, no system is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy. When you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or regulatory purposes.

API usage logs and analytics data may be retained for up to 2 years for service improvement and security purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access

Request a copy of your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Portability

Export your data in a machine-readable format

Opt-Out

Unsubscribe from marketing communications

Object

Object to certain data processing activities

To exercise these rights, please contact us at privacy@aaizeltech.com

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Types of Cookies We Use:

  • Essential: Required for basic functionality and security
  • Analytics: Help us understand usage patterns and improve services
  • Preferences: Remember your settings and preferences
  • Marketing: Deliver relevant content and measure campaign effectiveness

8. International Data Transfers

Our Services are operated from India. If you access our Services from outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our Services. The "Last updated" date at the top of this policy indicates when it was last revised.

Your continued use of our Services after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@aaizeltech.com